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How do I pay?

Available payment methods

Updated over a month ago

GoRocky offers several convenient payment options to ensure a smooth purchasing experience. Whether you prefer cash or digital payments, we've got you covered. Here's a detailed guide on how to make a payment and what to do after sending the money:

1. Cash-on-Delivery (COD)

Steps:

  1. Place Your Order:

    • Select "Cash-on-Delivery" as your payment method during checkout

  2. Receive Confirmation:

    • You will receive an order confirmation via SMS or email with your order details

  3. Prepare Payment:

    • Have the exact amount ready when your order arrives, as our delivery riders may not carry change.

  4. Payment Collection:

    • The delivery rider will collect the payment in cash upon delivery.

Note: Ensure someone is available to receive and pay for the order at the specified address.

2. GCash

Steps:

  1. Place Your Order: Choose GCash as your payment method.

  2. Access Payment Link: Visit the GoRocky Xendit link: bit.ly/GoRockyPay to initiate your payment.

  3. Follow the Link Instructions: Enter your order amount and details as prompted on Xendit.

  4. Confirm Transfer: Review and confirm your payment through Xendit.

  5. Receive Confirmation: Once verified, you’ll receive a confirmation that your order is being processed.

Optional: If you prefer, you can still use the GCash number directly. Just send payment to:

  • GCash Number: 09204517518

  • Account Name: CH****R JE**O A.

  • Email Confirmation: Take a screenshot of the transaction and email it to [email protected] with your order number.

3. Credit/Debit Card

Steps

  1. Open Xendit Link: Visit bit.ly/GoRockyPay and select “Credit/Debit Card” as your payment option.

  2. Complete Payment: Enter your card details securely in the Xendit platform and confirm the transaction.

  3. Receive Confirmation: You’ll receive a confirmation message from Xendit and GoRocky after successful payment.

4. Buy Now, Pay Later (BNPL) via Billease

Steps:

  • Place Your Order: Select “Billease” as your payment method for flexible installment options.

  • Open Xendit Link: Use bit.ly/GoRockyPay to complete your Billease payment.

  • Select Payment Terms: Choose your preferred payment plan and confirm the order.

  • Receive Confirmation: You will receive an email or SMS confirmation from GoRocky acknowledging your Billease order.

What to Do After Payment

  • Keep Records: Save any receipts, screenshots, or transaction confirmations until your order is delivered and completed.

  • Check for Confirmation: Ensure you receive a confirmation email or SMS from GoRocky acknowledging receipt of your payment.

  • Contact Support: If you do not receive confirmation within 24 hours or encounter any issues, please contact our customer support team for assistance.

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