GoRocky offers several convenient payment options to ensure a smooth purchasing experience. Whether you prefer cash or digital payments, we've got you covered. Here's a detailed guide on how to make a payment and what to do after sending the money:
1. Cash-on-Delivery (COD)
Steps:
Place Your Order:
Select "Cash-on-Delivery" as your payment method during checkout
Receive Confirmation:
You will receive an order confirmation via SMS or email with your order details
Prepare Payment:
Have the exact amount ready when your order arrives, as our delivery riders may not carry change.
Payment Collection:
The delivery rider will collect the payment in cash upon delivery.
Note: Ensure someone is available to receive and pay for the order at the specified address.
2. GCash
Steps:
Place Your Order
Place your order and pay with GCash
GCash Details:
GCash Number: 09204517518
Account Name: CH****R JE**O A.
Open GCash App:
Open the GCash app on your mobile device.
Send Money:
Tap "Send Money" and enter the GoRocky GCash number.
Input the exact amount for your order.
Confirm Transfer:
Review the details and confirm the transfer.
Send Confirmation:
Take a screenshot of the transaction confirmation.
Email it to [email protected] with your order number.
Receive Confirmation:
After verifying the payment, you will receive a confirmation message that your order is being processed.
What to Do After Payment
Keep Records:
Save any receipts, screenshots, or transaction confirmations until your order is delivered and completed.Check for Confirmation:
Ensure you receive a confirmation email or SMS from GoRocky acknowledging receipt of your payment.Contact Support:
If you do not receive confirmation within 24 hours or encounter any issues, please contact our customer support team for assistance.